Effective 21 July 2026
This Privacy Policy explains how Taicho ("we", "us", or "our") collects, uses, and protects your information when you use our platform at app.taicho.ai. We are committed to safeguarding your privacy and ensuring complete transparency in our data practices. By accessing or using our services, you agree to the terms outlined in this policy.
We collect information strictly necessary to operate our content orchestration platform and deliver our services. This includes:
We use the collected information exclusively to provide, maintain, secure, and improve our services. Your data enables our agents to research, draft, publish, and manage outreach campaigns on your behalf. We utilize usage analytics to identify and resolve technical issues. We do not sell, rent, or trade your personal data to third parties under any circumstances.
To execute your operational missions, our platform routes your submitted content, prompts, and context to third-party AI model providers. These providers process the data solely to generate outputs for your agents. We maintain strict contractual controls ensuring that we do not use your proprietary content, prompts, or generated outputs to train our own models or the underlying foundational models provided by our partners.
When you import lead, prospect, or contact data into Taicho for outreach and nurturing campaigns, you act as the data controller. You are solely responsible for ensuring you have a lawful basis, appropriate consent, and the necessary rights to process and share this data through our platform. We process this imported data strictly according to your instructions and as a data processor.
We use essential cookies to maintain your secure session and authenticate your account access. We also utilize third-party analytics tools to track usage patterns, measure feature adoption, and improve the overall user experience. You can control cookie preferences through your browser settings, though disabling essential cookies may negatively affect core platform functionality and security.
We share your data only with trusted third-party processors required to deliver our services effectively. This includes third-party AI model providers for content generation and email delivery providers for sending your outreach and nurture campaigns. All processors are bound by strict data protection agreements and are prohibited from using your data for any purpose other than providing the contracted services to us.
We retain your account and usage data only for as long as your account remains active or as reasonably needed to provide our services and comply with legal obligations. You may request the permanent deletion of your account and all associated data at any time. Upon receiving a verified request, we will securely delete your personal data in accordance with applicable data protection laws.
We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, alongside strict access controls. While we strive to secure our platform using best practices, no method of electronic transmission or storage is completely foolproof, and we cannot guarantee absolute security.
You have the right to access, correct, update, or request the deletion of your personal data. To exercise these rights or for any privacy-related inquiries, please contact our team at hello@taicho.ai. Taicho is operated from Bengaluru, India, and this policy is governed by applicable Indian data protection regulations and international privacy standards.