Use cases

Start with the job the call must finish.

The conversation is only the interface. Define what the agent must understand, collect, decide, and leave behind.

Explore the jobsGet started

Four jobs. Four explicit outcomes.

See what changes when the job changes.

Select a job to inspect its workflow, conversation, captured information, and permitted next step.

Job blueprintIllustrative configuration
Agent objective

Qualify a lead

Decide whether this caller is ready for a sales handoff—and show the evidence.

Sample job
Workflow4 controlled steps
  1. 1Understand need
  2. 2Collect criteria
  3. 3Resolve gaps
  4. 4Propose handoff
Sample conversationSandbox record
AgentWhat are you trying to handle with a voice agent?
CallerAround 2,000 inbound qualification calls each month.
AgentWhen do you want the first workflow running, and who owns the rollout?
Context availableQualification policy · Product catalogue · Account history

Your process

The agent should finish with more than a transcript.

Configure the required state, knowledge, tools, and handoff for the job your team already performs.

Get started